Managed by the FaxBack Support Team
This article applies to:
Fax ATA Connector

The Fax ATA Connector will automatically attempt to delivery inbound faxes to your Fax ATA in case it fails to be delivered the first time.

The following is what the Fax ATA Connector is set as the default retry scheme.
This can be found in
IPFS Manager, right click on Queue Server -> Properties
Fax ATA tab -> Receive retry settings [Configure]

Retry 2 times with 5 minutes of cumulative delay before the next attempt

Retry 4 times with 15 minutes of cumulative delay before the next attempt

Retry 10 times with 30 minutes of cumulative delay before the next attempt

Send a warning alert regarding this fax

Retry 60 times with 1 hour of cumulative delay before the next attempt

Flag the fax as 'Undeliverable' and send a failure alert.

76 total retries with 2 days, 18 hours, and 10 minutes of total delay between retries.

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