Managed by the FaxBack Support Team
This article applies to NET SatisFAXtion 8.0 through 8.5.

PROBLEM

Extended ASCII characters in CSID are not able to be written to disk, and stop the scripted export process. This also stops logging to the activity log.
invalidCSID.JPG

CAUSE

These characters were not being escaped properly, causing an exception that stops the scripted export and logging process.

SOLUTION

Unzip Archive.zip to your fax servers "Scripts" folder and restart the NET SatisFAXtion fax server service. This will typically be located at C:\Program Files\NET SatisFAXtion\Scripts.


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