Managed by the FaxBack Support Team
This article applies to NET SatisFAXtion 8.6 through 8.7

PROBLEM

Client Suite for Outlook 2010 cannot load the NET SatisFAXtion add-in on Office 2010, running on Windows XP Pro

CAUSE

Visual Stuido Tools for Office are needed for plug-ins on Office 2010 and are not always up to date on Windows XP

SOLUTION

VSTO (visual studio tools for Office) could not load the NET SatisFAXtion add-in until the following "Microsoft Office 2010: Primary Interop Assemblies Redistributable" was installed.
__http://www.microsoft.com/download/en/details.aspx?id=3508__

NOTE: To see why VSTO can't load something, follow these steps:
I was able to find that VSTO (visual studio tools for Office) was missing a file by creating a command prompt and setting:
set VSTO_LOGALERTS=1
Then running Outlook:c:\program files\microsoft office\office14\outlook.exe
VSTO created a log file named NetSatOutlookAddIn.vsto.log in the Client Suite directory.

Copyright © FaxBack, Inc.