Managed by the FaxBack Support Team
This article applies to NET SatisFAXtion version 8.7.

PROBLEM

After upgrading from an earlier version of the fax server, the Configure Export shortcut for the new Workflow Export fails to execute.

CAUSE

An invalid element exists in the WorkflowServiceCfg.xml file from a previous installation of NetSat.

SOLUTION

1) Unload the fax server and open the WorkflowServiceCfg.xml at the root of the NetSat installation folder in a
text editor.
2) Delete the <HostURL>x</HostURL> element.
3) Save the changes to this file, and reload the fax server.

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