Managed by the FaxBack Support Team
This article applies to NET SatisFAXtion 8.5, 8.6

PROBLEM

Setup inbound fax call redundancy to multiple NET SatisFAXtion fax servers. Should one fax server be off-line, or unavailable for any reason, the Media Pack (MP11x) can be configured to route the call to an additional NET SatisFAXtion fax server.

CAUSE

Inbound fax call redundancy is desired

SOLUTION

It is required that the all fax servers be on a LAN or managed network that is accessable from the LAN segment the Media Pack is provisioned on.

Logon to the MP11x web interface and navigate to -

Step 1
Protocol Configuration
Routing Tables
Routing General Parameters

Set "Enable Alt Routing Tel to IP" to "Enable"
Set "Alt Routing Tel to IP Mode" to "Both"
Click Submit

RoutingGeneralParameters.PNG

Step 2
Navigate to Tel To IP Routing
Replicate the first line on the 2nd (or more for other redundant inbound servers) execpt for the Dest. IP Address. This will be each redundant fax servers IP address.
Click Submit

RedundantInboundMP11X.PNG

Step 3
Navigate to Reasons for Alternative Routing

Under Tel To IP Reasons, set Reason 1 to "408"
Set Reason 2 to "486"
Click Submit
Reasons_for_Alt_Routing.PNG

You have completed the all the changes.
Click Burn to save all your changes to flash memory.

Related redundancy topics
Using Multiple outbound SIP devices

Copyright © FaxBack, Inc.