Managed by the FaxBack Support Team
This article applies to NET SatisFAXtion 8.5 through 9.0
NOTE: When sending message text to fill out a cover page, that message text MUST BE in RTF or TEXT format.
Word, HTML, or any other format will not work.

Cover pages are kept at the fax server as an RTF document with variables that are populated from each user that sends a fax
Static information within the cover page (outlined in black) can be changed, including adding your company logo and wording. Outlined in BLUE are the variables that are populated when the user sends a fax. For instance, $(Cover) is the place holder to put any text the user types in the message body.
Other wanted items placed on the cover sheet, that are not covered in the table below will have to be static on the cover page document itself. For instance, Company name, email address etc. This can be done on a per user basis, so that each users cover page will have their email address or other information they wish to have on their cover page.


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$(Cover) ||
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Creating a cover page.
There are 3 ways to create a cover page for email users. (2 for FAXability)
1. Setting a cover page for the user Supervisor allows ALL users to use that specified cover page
2. For Email clients, setting a cover page for the Gateway User will allow all Email Gateway users to use that cover page.
3. Set a cover page for each individual user allows only that user to use that cover page.
Note that each step, Supervisor to individual user, supersedes the previous. In other words, if you have set a cover page for the user supervisor, this guarantees that every user will be able to use a cover page. If a user has their own cover page, they will use their own cover page and not the cover page set for the Supervisor. Likewise if a cover page is set for the gateway System user, the supervisor cover page will not be used, and if a user has their own cover page, it will be used instead of the gateway system users.

Modifying or creating a cover page
Modifying a cover page must be done from the Administration program as this is the tool to assign that cover page to a user.
You can create a cover page somewhere else, then navigate to it and specify that cover page using the Administration program.
This will copy that cover page to the users profile on the fax server. You cannot simply copy the RTF to the fax server directory for that user.

From Administration, select the User Administration View, then select the user Supervisor, the system user (gateway user) or the individual user.
Double click the user to modify, or right click and click on modify user. Click on the Cover Sheet Tab and then the Add button. Navigate to the cover sheet RTF you wish to use and click on Open.

Example: Setting a cover page from Administration
Make this the default cover page for this user by clicking the Make Default button
In the examples above we have created a cover page for all POP3 email users to use
This ensures that any email user that uses the SMTP/POP3 gateway will have a cover page available. Please note that the switch to use this cover page is that text appears in the message body of the email sent. If there is no text in the message body, the user has told the fax server not to send a cover page.

Example of an email message that will send a cover page
Since there is text "This is a test fax" appearing in the message body, this message will send a cover page. If there was no text there, but an attachment, only the attachment would be sent as a fax.

Cover Page Variables that can be used in your RTF cover pages


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