Managed by the FaxBack Support Team
This article applies to NET SatisFAXtion 8.5. and older

PROBLEM

Fax Export does not function properly or at all. Logging is not working even with Logging switched on inChange Server Settings - Logging and Fax Export. Netsatisfaxtion_logs.dat (7.0 to 8.5x) file is not being updated.


SOLUTION

To debug the archive and logging scripts Versio 8.5 and older), you can simply turn on a debug setting in the registry. For example:

[HKEY_LOCAL_MACHINE\SOFTWARE\FaxBack\Archive]
"debug_file"="c:\\Program Files\\NET SatisFAXtion\\Export\Script_debug.txt"
"debug" = "1"

Caution: This writes a verbose debug and will get very large if left running on a busy server.

Use Netsat Debug Setup.exe to turn script debug on and off. This utility will place the debug in [DRIVE]:\Program Files NET SatisFAXtion\Debug

NetSat Debug Setup.EXE

Send Script_debug.txt and Archive.log to support@faxback.com

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