Managed by the FaxBack Support Team
This article applies to NET SatisFAXtion 8.5.

PROBLEM

Email gateway fails to login to the fax server
This first occured October 8th, 2008. The cause is unknown at this time.
Using local memory to communicate bewtween the gateway and the fax server fails with Invalid CAS Instance Pointer 4105 (1009H)

InvalidCAS.gif

SOLUTION

Change the Protocol used to communicate to from Memory to IP

Merge the reg file (attached below) to your fax server's registry and restart your email gateway service


Copyright © FaxBack, Inc.