Managed by the FaxBack Support Team
This article applies to NET SatisFAXtion 8.6.

PROBLEM


When running the client suite on a 64 bit Windows (7, Vista, or XP), you receive the error "Unable to initialize requested control"

Error: 2148732992

64ClientSuiteError.jpg

CAUSE

One of the required libraries fails to register correctly during the install.

SOLUTION


Open a command prompt and enter in the following command on the machine that is experiencing this issue:

The command prompt must be ran as an administrator

1. "C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\RegAsm" "C:\Program Files (x86)\NET SatisFAXtion\Client Suite\FormLibrary.dll" /codebase
2. regsvr32 "C:\Program Files (x86)\NET SatisFAXtion\Client Suite\FormLoader.dll"

If you are on a 32 bit machine substitute "\Program Files (x86)\" with "\Program Files\"

These will register the library. Then you can close and reopen Outlook and it should work correctly.

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