Managed by the FaxBack Support Team

HTTPS Fax ATA Questions

Q: Is there a way to plug my LAN shared printer into the LAN port of the Fax ATA
A: No, the Fax ATA is also a router and will not function as a passthrough to your printer or other network device. Setting it up as a passthrough will break the Fax ATA and it will no longer function as a Fax ATA. Use an inexpensive HUB or small switch instead.

Upgrade Issues

Q: I receive an error stating Legacy gateway detected trying to upgrade from version 8.5 or 8.6 to version 8.7

Common Errors

Q: What does "No Route to Destination" mean?
Q: What are "What are unsustainable connections" and how do I prevent them?
Q: What are "What are preconversion failures" and how do I prevent them?
Q: What does "What does General Failure to establish a connection has occurred" mean?

Server-Side Issues

Q: How do I install and configure my AudioCodes MP114 or MP118 with NET SatisFAXtion?
Q: How do I find my Server ID?
Q: I'm moving my NET SatisFAXtion server to a new machine. How do I move my settings over to the new install?
Q: I see this error message: Load Error - System.InvalidOperationException: Cannot start service mloader on computer '.'. ---> System.ComponentModel.Win32Exception: The service did not start due to a logon failure
Q: I am moving to a Hosted Exchange or Office 365 mail server environment. What impact will this have on my current implementation?

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