Managed by the FaxBack Support Team
This article applies to:
NET SatisFAXtion 9.0 Server and FAXability Server 3.0
Client installation: FAXability 3.0
OS: XP, 2003

Updated 10/16/2013

PROBLEM

Attempting to launch the FAXability 3.0 web page, an error page is displayed stating FAXability 3.0 does not support this browser version. Your Browser is detected as: IE 7

FAXability3.0IE7Detected.PNG

CAUSE

IE 8 is set by default to open Intranet sites in compatibility view. Compatibility view reverts IE 8 back to version 7, to make it version 7 compatible.

SOLUTION

From IE, click Tools, Compatibility View Settings and UN-CHECK "Display intranet sites in Compatibility View. Click Close and the FAXability 3.0 log on page will be displayed.

FAXability3.0DisplayCompatabilityMode.PNG


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