Managed by the FaxBack Support Team
This article applies to:
NET SatisFAXtion 8.7 Server or server components
Fax Export - Workflow module



PROBLEM

In NET SatisFAXtion 8.7, the information file that is created with each image file in fax export includes the wrong CSID for the sender CSID. It is currently using the receiver CSID instead.

CAUSE

This is a bug in the NET SatisFAXtion version 8.7 version of Fax Export.

SOLUTION

Browse to the folder \NET SatisFAXtion\PublishedWorkflows\Export_File

Edit the file compat-export.xslt with Notepad (to save changes you may need Administrator rights).

In the lower section, edit the line Sender Station ID. The default value is “receiver_csid”. Change to “sender_csid”.

Close the file and save the change. This should fix the files to show the sender identifier instead.

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