Managed by the FaxBack Support Team
This article applies to NET SatisFAXtion Upgrades from 8.6 to 8.7
Known, Windows 2003 Server 32 bit
Other OS's are unknown at this time.

PROBLEM

After an upgrade from 8.6 to 8.7 on Windows 2003 Server SP3, 32bit we have seen a couple instances of this error
LoggingLoader.dll
Version 8.7.6001.571
Copyright (c) 1997-2012 FaxBack Inc.
All rights reserved.

Exception: System.ArgumentException: Path cannot be the empty string or all whitespace.
at FaxBack.LogServices.LoggingServer.Start(TAGLIST config)
at FaxBack.LogServices.LoggingServer.Start()
at FaxBack.LogServices.LoggingServer.Start(TAGLIST config)
at FaxBack.LoggingLoader.LoggingLoader_INIT_OVERLAY.init_overlay(Object loader_callback_ptr, String cmd_line)

0xFFFFFFFF

CAUSE

Back up of NETSatisFAXtion.xml is left behind and used.

SOLUTION

  • Remove the file "NetSatisFAXtion.xml" from C:\Documents and Settings\All Users\Application Data\FaxBack, Inc\NetSatisFAXtion.
  • Restart the NET SatisFAXtion Service.

Copyright © FaxBack, Inc.