Managed by the FaxBack Support Team
This article applies to NET SatisFAXtion 8.5.

PROBLEM

Attempts to send a fax using the Fax Send utility from the Administration program fail with CAS error: 'Invalid tag or invalid use of tag'.
CASError4107.gif

CAUSE

This error is the result of attempting to send a message with no content - either message text or an attachment is missing from the message.

Administriation_Cover_Text_Error_4107.GIF

SOLUTION

After adding the address information to the recipient list, add message text in the Cover Text field, and/or select a document to send in the Attachments window before selecting a port and/or submitting the message.

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