Managed by the FaxBack Support Team
This article applies to NET SatisFAXtion 8.5.

SOLUTION

When a fax sent via the Connector API fails, the order packet is placed in the “CompletionDIR” folder along with a [Logging] section. In the logging section is the keyword “FaxStatus=”. There are situations where a more pro-active approach is needed with errors. Instead of simply logging the errors, the system can immediately send out an email when an error occurs. For this feature to work, the NET SatisFAXtion fax server must have the SMTP email gateway installed and tested.


For each error number you wish to send an alert for, you need to create a registry key. For example, below is a registry that tracks error “1076” and “1113”. For each error number you wish to track, you must create an email template for the email that is to be delivered. Example email templates and registry can be found in the attached "erroremail.zip"



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