Managed by the FaxBack Support Team
This article applies to NET SatisFAXtion 8.6 - 8.7

PROBLEM

Client suite installer downloads to desktop but has no extension.

CAUSE

Firefox has an issue reading the html tag

SOLUTION

Rename the file to include the .msi extension. Right-click the file> Select Rename> Go to end of the current file name and add .msi

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