Managed by the FaxBack Support Team
This article applies to NET SatisFAXtion 8.5.

PROBLEM


The hardware is setup to collect DID or DTMF digits, but now how are they routed to the indivigual users?

SOLUTION


To distribute DID, DTMF or CSID routed inbound faxes to users, open Administration, go to the User Administration view and modify each user. Go to the Routing Tab of the Modify User dialog. In the Identifier field, Enter the DID digits, DTMF Digits or CSID you wish to route to that user by. DO NOT check Enable Autoforwarding, select a user to forward to, or select a Line.

routingsetup.gif

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