Managed by the FaxBack Support Team
This article applies to NET SatisFAXtion 8.5.

PROBLEM

Changing Email Gateways on NET SatisFAXtion requires changing the Address scheme for each user. This can appear to be daunting, especially in large lists. Use the Userlist Import & Export Tool (NET SatisFAXtion Servers Start Menu) and export the file into an XLS file. Execute a simple 'find/replace' on the USER_EMAIL_ADDRESS Then import the User list back in

SOLUTION

Unload the NET SatisFAXtion and Back up the User files
GroupMembers.fbf
Groups.fbf
LineManager.fbf
UserAliasList.fbf
UserList.fbf
UserListInfo.fbf
Location on a default installation C:\Program Files\NET SatisFAXtion\*.fbf
Reload the NET SatisFAXtion Server(and Gatewys if running one) and
Go to the UserList ImportExport Tool (Accessable from either the program column for NET SatisFAXtion or from the NET SatisFAXtion directory)
Logon and Download the user list onto the Grid.
SaveAll Files Excel
Then open up the Excel file. and look for the Columns
UG_AUTOFORWARD
USER_EMAIL_ADDRESS

Highlight the Column UG_AUTOFORWARD
Do a find and replace on the UG_AUTOFORWARD changing it from EXCHANGE to SMTPPost

Now look for the Column USER_EMAIL_ADDRESS
Make a note of one of the Users
Example EXCHANGE!Faxer@faxback.com copy it to notepad or a text editor of your choice.
Highlight the USER_EMAIL_ADDRESS and execute a Find replace for
@domain.com and replace it with nothing.
On the next Find and replace Find the String EXCHANGE! and replace it with the SMTPPost replacement domain.
Example:
if your mail domain is faxback.com, you would replace EXCHANGE! with SMTPPost!Faxback.com!

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