Managed by the FaxBack Support Team
These devices are supported on both 32-bit and 64-bit operating systems. (64-bit support requires NET SatisFAXtion 8.6 or newer.)

Gold Certified

We offer full configuration support for these hardware platforms.

AudioCodes MediaPack series

  • AudioCodes MediaPack MP114: 4-port FXO, 4-port FXS*, or mixed. External gateway.
  • AudioCodes MediaPack MP118: 8-port FXO, 8-port FXS*, or mixed. External gateway.
  • * FXS ports are normally used for DID (WinkStart) trunks only.

AudioCodes TrunkPack series

  • AudioCodes TrunkPack 260: 1, 2, 4 and 8-span T1/PRI. Internal full length uPCI card.

AudioCodes Mediant series

  • Mediant 1000: Modular FXO, FXS* and 1–4 T1/PRI modules. 1U rack gateway supports 6 modules (maximum 24 FXO/FXS ports or 4 T1/PRI trunks). Optional onboard OSN server module to host the NET SatisFAXtion server or Fax Machine Integration Server.
  • * FXS ports are normally used for DID (WinkStart) trunks only.
  • Mediant 2000: 1, 2, 4, and 8-span T1/PRI cPCI blades. 1U rack gateway supports 2 blades (maximum 16 T1/PRI spans).
  • Mediant 3000: 1, 2, or 3 DS3 cPCI blades. 4U rack gateway supports 2 redundant blades (maximum 84 T1/PRI spans).


We offer limited configuration support for these hardware platforms.


  • IP Office 6

Cisco Systems, Inc.

NET SatisFAXtion has been tested and certified with the majority of Cisco media gateways. Please be aware that FaxBack Technical Support can provide only basic configuration assistance with Cisco equipment. We recommend Cisco TAC for comprehensive Cisco support and configuration assistance.
  • Unified Communications Manager (CallManager) 7.0
  • 1700 Series
  • 1800 Series
  • 2600 Series
  • 2800 Series
  • 3600 Series
  • 3700 Series
  • 3800 Series
  • AS5300 Series
  • AS5400 Series
  • AS5800 Series


  • Quadro Series


  • SmartNode Series


  • Shoretel 10.x


  • Tmedia Series

Known Working

Some customers are using these media gateways successfully.
  • Alcatel
  • Sonus

Other SIP & T.38 Capable VoIP Devices

Other Voice over IP devices may work, provided the device supports the SIP and T.38 protocols.

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