About FaxBack

FaxBack offers a complete range of VoIP fax solutions for small to medium business, enterprise and service VoIP providers, which fully integrates fax with VoIP hardware, IP PBX systems and VoIP service offerings. FaxBack’s award-winning NET SatisFAXtion fax server product line is a flexible, easy-to-use solution which maximizes an organization’s VoIP investment.

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Who We Are

Building on over 30 years of innovation, FaxBack continues to help small, enterprise, carrier and provider businesses communicate easier, faster and smarter through leading fax server, fax-on-demand, broadcast fax and web-to-fax integration solutions. FaxBack's mission is to continue shaping and integrating VoIP Fax technology with everyday applications and business processes, and help organizations of all sizes improve their fax communications and delivery.

 

VoIP Fax Products and Solutions

The depth of FaxBack's product line is evidence of its commitment to innovation. FaxBack is among the first software companies to develop both fax, interactive voice, email and web-based products on Microsoft Windows .NET platform, as well as boardless FoIP solutions for VoIP environments:

• NET SatisFAXtion VoIP Fax Servers
• VoIP Fax Connectors
• HTTPS Fax Connections
• HTTPS VoIP Fax Appliances

 

View All VoIP Fax Products    |    View All VoIP Fax Solutions

 

HIPAA Compliance

View our HIPPA Attestation Letter

 

FaxBack History and Timeline

FaxBack Through the Years: A History of Leadership and Innovation.  Since the company’s inception in 1983, FaxBack technologies have been pushing the envelope in network fax, helping organizations of all sizes integrate, communicate and deliver mission-critical information

• 1983 Formed as a privately-owned company
• 1984 First contract for AT&T's fax software is signed
• 1986 Contract to develop fax technology for ITT World Communications signed
• 1990 Fax-on-Demand technology developed and spun-off from Intel
• 1991 Developed NET SatisFAXtion while under contract with Intel
• 1993 WinFax PRO for Networks built for Delrina/Symantec
• 1994 Contracts signed with Brooktrout and Dialogic to develop fax drivers
• 1995 Fax-on-Demand enjoys install base that includes over 35% of Fortune 500 companies
• 1996 Contract with IBM is signed to develop cellular fax technology
• 1997 NET SatisFAXtion trademark is acquired; New version based on Windows NT introduced
• 1998 SMTP and SMTP/POP3 Email Gateways introduced into NET SatisFAXtion product lines
• 1999 FaxBack's Business Solution Center, a hands–on lab opened powerful document conversion technology which was added to deliver laser quality fax documents
• 2000 Introduced web-based fax integration to fax-enable websites, ASP pages or intranets; IRS becomes largest Fax-on-Demand customer in the world
• 2001 Redesigned FAXability as a browser-based fax application; Launched NET SatisFAXtion Network Appliance; Introduced low-cost certified solution for analog fax hardware
• 2002 Launched FAXability Broadcast, an easy-to-use way to broadcast to high-volumes of users; Announced V.34 and JBIG support to reduce connection times 20-80%; Introduced Workflow Integration Suite; Announced a lower-cost alternative for T1 environments (Eicon)
• 2003 Hired fax industry veteran to drive FaxBack's next messaging strategy; 33% increase in sales revenue in 2003. Launched Consensual Fax solution in response to the FCC's fax regulations
• 2004 New NET SatisFAXtion version built on Microsoft Windows .NET, XML and SQL core; Introduced Office integrated fax; Added support for FoIP (Fax over IP)
• 2005 Expanded webinar series on various topics; Introduced NET SatisFAXtion IP, a T.38 software-only fax server for VoIP environments
• 2006 - Introduced a 100% VoIP fax fax server
• 2007 - Launched NetSat Provider/Carrier Edition, Certified by AudioCodes for Fax, Sold more AudioCodes M3K's than any other fax vendor during the year
• 2008 - Shipped FMIS and developed HTTP fax platform
• 2009 - Partnered with AudioCodes to embed HTTP in MP-202B
• 2010 - Released MP-202B HTTPS to the market, released Fax Connector beta. Deployed our 1st 1000 Fax ATAs.
• 2011 - First fax server to ship with an ATA to connect fax machines, released Fax Connector beta. Connect fax machines to eFax and EasyLink.
• 2012 - AudioCodes HTTPS Fax ATA now being sold to consumers through VoIP Supply.
• 2013 - Launched new FAXability for SRS Customers
• 2014 - Debuted Real-Time Preview in Web and Mobile Fax Client in FaxBack's FAXability
• 2015 - Sold over 20,000 AudioCodes Fax ATAs to Service Providers and Business Fax Users
• 2016 - Expanded IAFax Service to provide HTTPS-Based Fax Telephony Communications Service Platform
• 2017 - Announced FaxBack's NET SatisFAXtion Cloud Hosted Fax Solution Platform